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Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information and preferences
  • Content you create, upload, or share through the Service
  • Communications with us (support requests, feedback)
  • Payment information (processed securely through Stripe)

We also automatically collect certain information when you use the Service:

  • Usage data (features used, session duration, API calls)
  • Device information (browser type, operating system)
  • IP address and approximate location
  • Log data (access times, pages viewed, errors)
2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Personalize and improve your experience
3. Data Storage and Security

Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the European Union. We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Automated backups and disaster recovery procedures

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

4. Third-Party Services

We use the following third-party services to operate the platform. Each has their own privacy policy governing data handling:

  • Stripe — Payment processing. Stripe handles all payment card data and is PCI DSS compliant.
  • Amazon Web Services (AWS) — Cloud infrastructure and data hosting. Data is stored in EU regions.
  • OpenAI / Anthropic — AI model providers. Conversation data may be sent to these providers to generate responses. We do not allow these providers to use your data for training purposes.
5. Cookies

We use essential cookies to maintain your session and preferences. These are strictly necessary for the Service to function.

We do not use third-party tracking cookies or advertising cookies. We do not sell your data to advertisers.

6. Data Retention

We retain your account data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Usage logs and analytics data are retained in anonymized form for up to 12 months for service improvement purposes.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights:

  • Access — Request a copy of your personal data
  • Rectification — Request correction of inaccurate data
  • Erasure — Request deletion of your personal data
  • Portability — Request your data in a machine-readable format
  • Restriction — Request limitation of processing
  • Objection — Object to certain types of processing
  • Withdraw consent — Withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this policy periodically for any changes.

10. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]